FAQ

Certaines questions reviennent plus souvent - nous avons donc décidé d'essayer d'y répondre tout de suite !

Pourquoi fragmentiX n'est pas disponible en tant que service ? Pourquoi un boîtier matériel ?

Coming from the field of digital forensics, our founder and technicians very quickly realised that the desired level of security of fragmentiX solutions can only be achieved in a very strictly controlled environment. This starts with the supply chain of all components and ends with securing the access authorisation required for communication with various cloud storage providers. It would be easy to implement fragmentiX as a “software-only”-solution, but this would not fulfil the required high level of protection for sensitive data.

Qui peut accéder aux buckets contenant un fragment de mes données ?

Everyone who has the correct login credentials (or was able to hack/breach into the server/provider) can access the data fragments in the S3 bucket.

Toutes les méthodes disponibles pour protéger un seau S3 sont exactement les mêmes, que vos données originales soient stockées dans un seau particulier ou qu'il s'agisse d'un fragment produit par votre appliance fragmentiX. La grande différence est qu'avec un fragment de vos données originales, même le propriétaire d'un futur ordinateur quantique ne peut rien apprendre sur les données originales.

As a normal user without extensive IT skills - is it possible to install and use fragmentiX technology ?
Yes – one of our most important design principles in creating fragmentiX was “ease of installation and use”. Since only truly fully automated IT protection works – at least that is our strong and educated opinion on the matter – we made sure that after a one-time setup, which is easily done via a web-interface, our appliances “magically” do everything. The user experience is exactly the same as when using a normal network drive on their PC or Mac.
Pourquoi devrais-je faire confiance à fragmentiX ? Comment puis-je être sûr qu'ils n'espionnent pas mes données ?

Good and valid question! Since we are a privately held corporation in the geopolitically neutral country of Austria / Europe we had the luck not to be intimidated by government or law enforcement to include backdoors or other ways to compromise the security and privacy we can provide to our customers. As our clear vision is to bring digital sovereignty to our customers, we try very hard to do everything possible to achieve this. Only the owner/user of a fragmentiX appliance knows how they configured the system – so not even we as the developers and producers of the appliances have any way to learn this secret configuration data. The sensitive configuration data includes usernames, passwords and the credentials (again usernames/passwords and URLs etc.) of the LOCATIONS – the places where the actual fragments are stored. Please ask us for more details on how we protect this sensitive information!

Puis-je utiliser fragmentiX pour échanger des données sensibles avec des partenaires ?
Yes, definitely you can. Since you can communicate the necessary LOCATIONS information – the buckets and the credentials to these buckets – with your partners, it works like it would with a single S3 bucket: whoever has the right login credential can access the data.
Is the data recoverable, if one of the LOCATIONS (or more) is down?

For every fragmentiX-setup there is a configured Storage strategy in place called frX-ratio. Our demo setup for example has a 2/3 frX-ratio configured. For a 2/3 frX-ratio two out of three LOCATIONS need to be accessible to recover the complete data record, but there are other strategies available. Get in touch with us for more information regarding frX-ratios.

What is the name of the protocol that is in place for the communication between the fragmentiX desktop client and the appliances?

The fragmentiX desktop client uses a protocol that is called simple storage service or S3 via HTTPS to connect to the appliances.

Which cloud storage providers are approved for fragmentiX products? Why do they need approval?

So far, we have given approval that the fragmentiX Storage Appliance products work with Amazon AWS, Wasabi, Alibaba, Linode, Backblaze, ITandTel and MinIO as promised. Additionally, there is support for MS Azure BLOB, NFS-storages and even USB storage devices.

We test each and every cloud storage provider for functionality as LOCATION before approving it to keep the quality of our products and services at a high level.

Vous voulez en savoir plus ?

Si vous avez des questions auxquelles vous ne trouvez pas de réponse sur notre site web, n'hésitez pas à nous contacter.

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